Local Telephone Service

13:310 Local Telephone Service

Adopted Date: March 2009

Revised Date: March 17, 2022

Responsible Office:
Division of Information Technology

Policy Statement

Departments located on campus and in the local calling area must obtain local telecommunications services and equipment from the Division of Information Technology. Departments may not provide their own equipment or arrange for outside telecommunications services unless pre-approved.

Departments will incur monthly charges for the services they use and may incur one-time charges for installation or modification of services. Estimates for recurring and non-recurring charges will be provided upon request. Departmental heads and/or the division business & finance officer must review billing monthly for local telephone services to ensure that charges are accurate.

Specialized services and equipment are available on a case-by-case basis.

Resources

  • Go to the Division of Information Technology Local Phone Service Web page.
    • Call 882-2000 for more information on available products and services and for instructions on how to use telephone system features.
  • Requests for service must be made through the DoIT Service Portal application.
  • Contact the IT Help Desk at 882-5000 to report problems.
  • Call 882-2000 with questions concerning billing.